Grandstream HA100 UCM IP PBX High Availability Controller

The Grandstream HA100 offers an automated failover solution for the UCM6510 IP PBX. When connecting between two UCM6510, the HA100 constantly monitors the operation status of both UCM6510 and automatically switches the system control (including all of the connected telecom lines, network links, auxiliary devices, and all of the SIP endpoints previously registered on the primary UCM6510) to the hot-standby secondary UCM6510 in the event that the primary UCM6510 fails. It can complete the entire system switch between 10 and 50 seconds depending on the number of registered SIP endpoints. Thanks to its smart monitoring and automated failover capability, the HA100 is an ideal high-availability solution for the UCM6510 to ensure maximum total system reliability and uptime.

• Connects and constantly monitors two UCM6510 together for high availability
• Smart failover solution that automatically switches to a hot-standby secondary UCM6510 if the primary one fails
• Up to 14 LED indicators showing real-time status of all of the telecom lines, network links, auxiliary devices, etc
• Gratuitous ARP forces SIP endpoints to refresh the MAC address of the new UCM6510 without interruptions
• Fast 10 to 50 second system switching time depending on the number of registered endpoints

Grandstream HA100 UCM IP PBX Datasheet

RETURN POLICY 

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, not opened and unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

The customer has to read the Terms and Conditions carefully. C2I STORE and Computer Science Co. LLC have the right to refuse a return / refund / exchange request if the terms were not followed.

RETURN PROCESS

• To start a return, you can call us on +971501594241/ or Whatsapp on  +97143985298 or send us an email to c2i-returns@csc-dubai.net.
• Our team will reply to you within 24 hours
• If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
• Delivery charges will be borne by customer.

• You can always contact us for any return questions at c2i-returns@csc-dubai.net.

Damages and issues
Please inspect your order upon reception  and contact us within 3 days if the item is defective, damaged (Dead on Arrival)  or if you receive the wrong item so that we can evaluate the issue and make it right. 

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

 Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 Refunds

We will notify you once we’ve received and inspected your return, and let you know within 3 working days if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

SHIPPING

• Items ordered will be processed within the same or next business day. Some items will be ordered from their respective vendors or distributors. You will be informed of any change in the expected delivery time.

• Please keep your address clear with your contact number, so that the delivery courier can contact you and arrange for delivery.

• Items shipped within UAE should reach within 2-5 business days